Returns & Exchanges
At GOLDEN GILT, we stand behind the quality of our jewelry and want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day window for returns and exchanges on all unworn items in their original packaging.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your jewelry in its original GOLDEN GILT pouch and box to ensure it is protected during transit.
- 3.Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects your returned items, we will process your refund or ship your exchange within 5-7 business days.